Cash Loan FAQ’s
Apply For Quick Cash Loans in Minutes. We’ll Do The Rest
Trusted By Thousands Of Aussies Every Month
Trusted By Thousands Of Aussies Every Month
Who Is CashPal?
Ahoy! So you know our name but do you even know our story? CashPal’s here to be a friend to you when money’s a bit tight. We’re experts in lending that can offer quick cash loans (if we do say so ourselves). If you’re eligible, we’ll do our best to give you a loan as soon as possible, so you’re not kept waiting because when we say we are fast! We mean it!
Can I Apply For a Quick Cash Loan?
If you meet the below, you can. There are just a few basic requirements that must be met before you can apply with CashPal. You must:
- Be 18 years old or over;
- Have been paid a regular income into a personal bank account for at least the past 90 days;
- Be an Aussie citizen, or have permanent residency;
- Have a direct contact phone number and email address.
Can I Apply For A Quick Loan If I Receive Centrelink Payments?
Provided you meet the eligibility requirements, you can apply. This includes the income requirement, which can include Centrelink payments. Once you submit your application form, you can get approved within the same business day, provided you submit within regular business hours.
How Does The Online Quick Cash Loan Application Process Work?
To apply for a loan, head over to our application form. It’s 100% online and should only take a few minutes. You can also make use of our loan calculator to get an idea of what your loan might look like. Simply adjust the slider to select the amount you would like to borrow, and the repayment period you’d prefer. However, keep in mind that these are just examples.
Once you’ve applied, we’ll assess your income and affordability. We always aim to provide fast outcomes, so we’ll do our best to inform you of the results of our search as quickly as possible.
What Documents Do I Need For A Cash Loan?
We manage your application for our from submission of the documents up to the repayments. During that process, we will access a read-only copy of your bank statements in order to approve you for a loan you can afford. If you’re receiving Centrelink payments, we may also require you to access your myGov account to verify this.
You might need to supply copies of bank statements, payslips, and/or bills, for example. We’ll confirm both your identity and your personal circumstances.
Are You Going To Call My Boss When I Apply For A Cash Loan Online?
Usually, we don’t call employers. Depending on your situation, we may give your employer a quick check. Not to worry! We employ well-trained operators who would never disclose any personal information about you or your application to your employer.
How Do I Apply For A Quick Cash Loan Online?
We are 100% online, including our application process. All applications must be submitted via our mobile-friendly website. If you need to get in touch with us directly, you can do so by filling out a contact form or sending us an email.
Can I Get A No Credit Check Loan?
As part of our responsible lending practices, we’re required to do basic credit checks. Still, this doesn’t mean that you’re disqualified for a loan. We take a look at your recent income and bank statements to assess your capacity to afford repayments.
When Can I Apply For A Online Cash Loan With CashPal?
Applications can be submitted any time via our website, but we only process applications during regular business hours.
Our hours are:
Monday to Thursday – 8am to 6pm
Friday – 8am to 4pm EST.
If you apply or contact us outside of business hours, we will respond the next business day.
When Do I Get The Money?
In most cases, after approval and signing the loan offer, fund transfers can happen within the same day. Or if you’re using OSKO, funds can be received within 1 hour.
Learn more about when you get your money when apply for a loan
How Do I Pay My Cash Loan Back?
It’s important to pay back a personal loan on time so that you don’t incur extra costs or have any defaults added to your credit record! We set up a direct debit schedule in line with your payday. The amount you need to repay and when you receive your monthly payments are important here.
Learn more about how you pay back your loan
What Happens If My Personal Loan Payments Bounce?
If you don’t make a repayment, a dishonour fee is added to the balance of your loan. You should be able to find these fees outlined in your contract. Make sure you thoroughly read this document so that you know exactly what all the relevant fees are from the outset. If you think there’s a chance that you’ll miss a repayment, or if you’re going to be paid late at all during your repayment period, make sure to let us know as soon as possible. We may be able to sort out an alternative arrangement.
What Happens If I Stop Making Repayments On My Personal Loan?
If you stop making your repayments, you run the risk of having your default listed on your credit file. This could have a severe effect on your credit history and stay there for up to 5 years. Your account could be passed on to external debt collection agencies. If your circumstances suddenly change, contact us to find out if you could apply for Financial Hardship.
learn more about what happens if you stop making loan repayments
What Is Financial Hardship?
If you have a sudden change in circumstances and are unable to meet your financial commitments like bills, expenses and loan repayments, make sure you advise your loan provider.
If you are finding it hard to manage your finances, consult with an accredited financial adviser or visit www.moneysmart.gov.au.
learn more about what financial hardship is
Can I Get More Than One Personal Loan at a time?
At CashPal, we want our borrowers to be able to repay their loans and not dig themselves a deeper financial hole. Which is why we only allow one active loan at a time.
Can I Apply For A Personal Loan If I Am Bankrupt?
If you are in a current or undischarged bankruptcy, we will not automatically count you out. Apply using our online application and we’ll see if you’re able to afford a loan.
What Happens If I Have A Complaint?
We’re not happy if you’re not happy. If you have had a less than satisfactory experience using our service, please let us know. You can contact us using the form on our contact page.
We will get in touch with you quickly to see if we can resolve the issue. If you are still not satisfied with the outcome you can contact the Credit Ombudsmen Service Limited for an independent review.
You can contact the Australian Financial Complaints Authority on 1800 931 678 or visit http://www.afca.org.au/ for more information.
What Do I Need To Do To Apply For Personal Loan With CashPal?
To ensure that you will get approved for a loan, prepare recent banking history, income statements, and a government issued ID.
What is the loan application process like on CashPal?
The loan application process on CashPal is quick, easy, and stress-free. With just one quick and easy online application, you can access a range of loan options and get the cash you need, fast. The loan application process is 100% paperless and can be completed in just 8 minutes.