Upload your documents

Most of what we need is collected securely as part of your application — there’s usually nothing to upload manually. If we do need anything extra, we’ll let you know exactly what and how to send it.

How we collect your information

When you apply, you give secure, read-only access to a copy of your recent bank statements. This lets us verify your income and confirm the loan is affordable, without you having to gather and upload statements yourself.

If we need additional documents

Depending on your circumstances, we may ask for extra documents, such as:

  • a government-issued photo ID;
  • recent payslips;
  • a recent bill or proof of address;
  • access to your myGov account, if you receive Centrelink payments, to verify your income.

If any of these are required, we’ll contact you with a secure link and clear instructions. Please only send documents through the secure link we provide — never share sensitive information over unsecured channels.

Need a hand?

If you’re unsure what to send or have any trouble, email us at hello@cashpal.com.au and our team will help you through it. You can also get in touch via our contact page.